Shipping policy
Shipping Policy
At AltPenTools, we aim to ensure timely and reliable delivery of your orders. Please review our shipping policy below:
-
Processing Time
Orders will be processed within 3 business days after payment is received. Once processed, shipments go out twice a week—on Tuesdays and Thursdays. -
Shipping Methods
- USPS Ground Shipping: Free for all orders. Delivery times may vary depending on location.
- Express Shipping: Available upon request. Customers opting for Express Shipping are responsible for the additional fee.
-
Shipping Notifications
A tracking number will be provided upon dispatch to help you monitor your shipment. -
Customer Responsibility
Please ensure that your shipping address is accurate when placing your order. We are not liable for delays or issues caused by incorrect shipping information. -
Contact Us
For questions or concerns regarding shipping, please reach out to us at shopify.freezing241@passmail.net.